Portfolio: Training
FranklinCovey
Mueting Media developed training that documented FranklinCovey's internal processes for its Public program. The procedures manual included documenting the process, how to use ASSIST software and FranklinCovey's Corporate Scheduling Database, and how to deliver pre- and post-call sales calls.
Apple
Joan Mackrell Mueting is an instructional designer. Prior to establishing Mueting Media, Joan developed interactive, online, and instructor-led training courses for Apple, Inc.
Apple Sales Training Courses
- Power Mac G5 Technology Tour
- Power Mac G5 Product Fundamentals
- Power Mac G4 Technical Introduction
- Xserve Technical Introduction
- Xserve Sales Introduction
- AirPort Product Introduction
- Choosing the Right Mac
- PowerBook G4 Sales Introduction
- iPod Product Introduction
- Macintosh Server G4 / Mac OS X Server
- Mac OS X Panther Features and Benefits
- Mac OS X Jaguar Technical Overview
- Mac OS X Jaguar Sales Introduction
- Mac OS X Communication and Collaboration Tools
- Mac OS X—Architecture Overview
- Mac OS X Installation and Setup
- Final Cut Pro Product Introduction
- Shake Product Introduction
- Mac OS X Server Administration—Users & Groups and Sharing
- Broadcast Market Overview
- Digital Photography for Prosumers
- QuarkXPress Product Fundamentals
- Photoshop Product Fundamentals
- Introduction to Life Sciences
- Understanding Compute-Intensive Problems and Solutions
AppleCare Service Training Courses
- Mac OS Basic Usage
- Mac OS Service Training (versions 7.5-10)
- Service Foundations: Displays
- Troubleshooting Tools and References: Knowledge Base
- Introduction to Macintosh Service
- Preventative Maintenance
- CRT Safety
- ESD Safety
- Color LaserWriter 12/600 Service Training
- USB Technology